WiFi and Mobile Data

WiFi and Mobile Data

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How do I know if I’m connected to a WiFi network?

WiFi connection icon at top of phone screenIf you are connected to a WiFi network you should see the ‘WiFi’ icon at the top of your phone screen. If the icon is not displayed, it is likely that you are not connected to a WiFi network.

Mobile Data connection icon at top of the screenIf your device has a data connection the data connection icon will show at the top of the screen (A small right-angled triangle).

"No data connection" icon at the top of the phone screenIf this icon has a cross next to it, your data connection may be switched off.

How do I check what networks I’m connected to?

  1. WiFi and Data connection icon in notification window on phoneDrag your finger from the top of the screen, downwards to display the ‘Notification’ box.

The icons opposite show the WiFi and data connections as connected. They would show in grey if they did not have a connection.

  1. Wifi and Data connection details in notification windowClick in the ‘Notification box’ and drag down again.

If connected, the network name will be shown below the ‘WiFi’ icon and ‘mobile data’ will be shown under the data connection icon.

How do I connect to WiFi?

  1. Settings App iconLocate and click on the ‘Settings’ icon.
  2. Network and Internet option in phone settingsClick ‘Network & Internet’.
  3. WiFi turned on - phoneIf the WiFi is ‘Off’, click the switch at the right hand side to turn it on.  If you are within range of a network you have previously used, your phone may connect automatically. 
  4. List of available WiFi networks on phoneIf not, a list of available networks will be displayed. Click on the name of the required network.
  5. Password box for wifi security on phoneType the password. (Click the ‘Show password’ box to check you’ve typed it correctly.)
  6. Click ‘Connect’.

How do I enable my data connection?

  1. mobile data icon with data connection switched offSwipe from the top of the phone screen down. If your data connection is off the icon will be grey.
  2. Data connection on phone on and connectedClick the data connection icon to switch it on.  It will automatically connect to the Vodafone network.