How do I transfer a call?

Method One:

1. Click ‘More’ icon in the top menu bar.
2. Click ‘Transfer’.
3. Enter the name of the person you wish to transfer the call or, type the phone number or use of the suggestions listed.
4. Click the ‘Transfer’ button.

Method Two: Check-in before transfer

You may want to check in with the person before transferring a call to them.

1. Click the ‘More’ icon in the top menu bar.
2. Click ‘Consult then transfer’.
3. Enter the name of the person you wish to transfer the call or, type the phone number or use of the suggestions listed.
4. Click ‘Consult’.
5. Click ‘Transfer’ if the person is happy to take the call.
6. If they don't wish to take the call ask them to hang up. A ‘resume’ button will be displayed. Click this to take back the call.