How do I start a chat?

Method 1: Chat to 1 person

1. In the bar at the top type /chat
2. Press <SPACE>.
3. Type the name of the person you wish to chat with and select the name from the list when displayed.
4. Type your message.
5. Click the 'Send' icon.

Method 2: Chat to 1 or more persons

1. Click the ‘Chat’ button.
2. Click the ‘New Chat’ button.
3. Type the name of the person you wish to chat with and select the name from the list when displayed or type in the email address if they are not employed by Key/Lifestyles/TAG.
4. Type your message in the box at the bottom.
5. Press <Enter> or click the ‘Send’ icon.

Can I name a chat group?

If ‘chatting’ with more than one person it is possible to give this group a “friendly name”.

1. Click the chat to display it.
2. At the top of the right hand pane, click the ‘pencil’ icon
3. Type a name for the group.
4. Click ‘Save’.

The name of the group is changed for EVERYONE in the group.

How do I chat to members of my 'Team'?

If you are part of a ‘Team’ you may wish to chat to everyone in that group rather than individuals.

1. Click the ‘Teams’ button.
2. Click on the ‘Team’ you want to chat with.
3. Click the ‘Reply’ button to reply to a current conversation or click the ‘New Conversation’ button to being a new chat topic.

How do I view all replies in a chat?

If there have been many replies in a chat, not all may be displayed. There will be an indication of the number hidden.

1. Click this notification to reveal all replies in the conversation.

How do I reply to a chat?

1. Click the ‘Reply’ button at the bottom of the message you want to reply to.
2. Type the reply in the box displayed.
3. Click the ‘Send’ icon when done.