What is ‘conversation mode’?
Most people prefer to have their emails displayed in date order, usually with the newest message first.
However, the default display in Outlook is ‘conversation mode’. All emails with the same subject line in the same thread, a conversation, will be grouped and shown together.
How do I disable 'conversation mode'?
With your Outlook email on display, click the menu bar in the top left of the screen.
Click ‘Settings’.
Scroll to ‘Organise emails by thread’ and switch this setting off.
What is a ‘focused inbox’?
The default view for your inbox is using the ‘focused inbox’. Outlook then places what it considers your important emails in the ‘focused’ area and everything else in the ‘other’ area.
How do I switch off ‘focused inbox’?
- With your Outlook email on display, click the menu bar in the top left of the screen.
Click ‘Settings’.
Scroll to ‘Focused inbox’ and switch this setting off.
How do I edit my signature?
- With your Outlook email on display, click the menu bar in the top left of the screen.
Click ‘Settings’.
Scroll down to and click on ‘Signature’.
Type your new signature.- Click the ‘Tick’ icon in the top right of the screen.