Working with Other Mailboxes

Working with Other Mailboxes

How do I open another mailbox in Outlook Web App?

You can only open a mailbox you have permission to view.

  1. Open another mailbox option in Outlook Web App account settingsClick <Your Name> in the top right hand corner of the window.
  2. Click ‘Open another mailbox’ to display the ‘Open another mailbox’ dialogue box.
  3. list of matching mailboxesStart typing the name to bring up a list of matches or click ‘Search Directory’ to search the ‘Global Address List’. Should more than one suggestion be listed click the correct name.
  4. Click ‘Open’.

How do I set Automatic Replies for someone else?

  1. Outlook Web App URL in address barIn the address bar type https://outlook.office365.com
  2. Sign in to the Outlook Web AppEnter your email address.
  3. Click 'Next'
  4. Enter your password.
  5. Click ‘Sign in’.  If you are asked to save your password - click ‘NO’. Especially if it is a shared computer.
  6. Open another mailbox option in Outlook Web App account settingsClick <Your Name> in the top right hand corner of the window.
  7. Click ‘Open another mailbox’ to display the ‘Open another mailbox’ dialogue box.
  8. list of matching mailboxesStart typing the name to bring up a list of matches or click ‘Search Directory’ to search the ‘Global Address List’. Should more than one suggestion be listed click the correct name.
  9. Click ‘Open’.
  10. Settings icon in Outlook Web AppIn the mailbox you wish to set the Automatic reply, click the ‘Settings’ icon.
  11. View all Outlook Settings in Outlook Web App settingsClick 'View all Outlook Settings'.
  12. Automatic replies window in Outlook Web AppIn the ‘Email’ section, click ‘Automatic Replies’.
  13. Turn on the automatic replies and add your message as normal. Remember both internal and external messages. (Scroll down for the external message).
  14. Click ‘Save’.