Outlook 365: Mail - Recovering Deleted Content

Outlook 365: Mail - Recovering Deleted Content

How do I recover a deleted email?

When a message is deleted it is moved to the ‘Delete Items’ folder. It will remain here until Outlook is closed.

If a message has been deleted by accident move it from the ‘Deleted Items’ folder before closing Outlook. If it not there, or Outlook has been closed since it was deleted, it still may be possible to retrieve it.

  1. Deleted items folder in OutlookClick the ‘Deleted Items’ folder
  2. Recover Deleted Items from Server button in ribbonClick the ‘Recover Deleted Items From Server’ button to display the 'Recover Deleted Items' dialogue box.



  3. Restore selected items from delete items folderSelect the items required or click ‘Select All’. Selected items are shown in blue. Hold down the <Ctrl> key while clicking to select non-consecutive items.
  4. Click the ‘Restore Selected Items’ button.
  5. Click ‘OK’.
  6. The item will be restored back to the ‘Deleted Items’ folder. Move it from here before you close Outlook!