Outlook 365: Mail - Grouping

Outlook 365: Mail - Grouping

Printer Friendly Version

How are my messages grouped?

Messages are group depending on how they are sorted.

  • Message grouped exampleIf messages are sorted by date received, they will be grouped by day.
  • If messages are sorted by sender they will be grouped by sender’s name.

How do I expand/contract a group?

At the side of the group name you will have either a white or black arrow.

  • Grouping iconsClick the WHITE arrow to expand the group and show the messages within.
  • Click the BLACK arrow to contract the group and hide the messages within.

If you have more than one group to expand/collapse:

  1. Expand all groupsRight click in the mail list.
  2. Click ‘Expand/Collapse’ all groups.