Why should I use ‘Hold Print’?

Often documents are printed directly to a copier and lay there until you collect them sometime later. Can you be sure no-one has read or copied them? If they are not at the copier, did the document fail to print or has someone taken it? If its the later, this could lead to a data breach, which would have to be reported to the ICO. This in turn could result in Key and Community Lifestyles facing a monetary fine.

To combat this, direct printing will soon be disabled on all copiers where this is possible. If you send a ‘direct print’, the job will be deleted when it reaches the copier. To continue printing ensure you are printing to a copier mailbox, also known as ‘Hold Print’.

For instructions on setting up 'Hold Print' see the 'Print Settings - Windows 10' or 'Print Settings - Windows 11' (depending on which your PC has) for details.

How do I print my 'Held' documents?

IMC 500 / IMC 5500

1. Click ‘Quick Print Release’.
2. Select your name from the list available.
3. Select the document(s) you wish to print. (Selected documents are highlighted in yellow).
4. Click Print Settings to adjust any settings before printing, eg double sided to single, colour to black and white.
5. Click ‘Print’.

MPC 305/307

1. Press the ‘Home’ button at the top left-hand side of the screen.
2. Press the ‘Printer’ icon on the screen.
3. Select your name or PC number.
4. Select the document(s) you want to print
5. Press ‘Print’ at the bottom right-hand corner.
6. A message will ask if you are sure you want to print.
7. Press OK.

MPC5504

1. Click ‘Quick Print Release’.
2. Click on your name or PC number.
3. Select the document(s) you wish to print.
4. Click ‘Print’.
5. Click to confirm you wish to print.