Outlook 365: People - Distribution Lists

Outlook 365: People - Distribution Lists

What is a distribution list?

Example of distribution lists in the Global Address ListA distribution list is a group of email addresses. Should you frequently send messages to a large group of people a distribution list can be created containing these people’s addresses. This list can be used to send to all members of the list rather than entering each address manually.

Distribution lists already exist for certain groups and can be found in the Global Address List - they are shown in bold type.

When sending to a large number of people, use the BCC field. This prevents accidental use of the ‘Reply to All’ option.

How do I create my own distribution list?

  1. Click ‘People’ in the Navigation Bar.
  2. New Contact Group buttonClick the ‘New Contact Group’ button.
    The ‘Untitled - Contact Group’ dialogue box will be displayed.



  3. Add members to distribution list drop down menuClick the ‘Add Members’ drop down menu.
  4. Choose whether to use:
    • 'Address Book' - Your contacts,
    • 'Outlook Contacts' - the Global Address List,
    • 'New Email Contact' - add a new address not already stored into either the distribution list or your contacts.

  5. Locate and double click each of the contacts you wish to add to the list or type the address if entering manually.
  6. Contacts - choose address book drop down menuClick ‘OK’ when all your contacts have been added or use the ‘Address book’ drop down menu to choose a different list and select appropriate contacts from it.

  7. Contact/Distribution group nameEnter a name for your distribution list in the ‘Name’ section.
  8. Click ‘Save and Close’.

How do I send an email using a distribution list?

  1. Create a new mail message as normal using the name of the distribution list instead of an individual contact.  Always use the BCC field when using distribution lists to prevent others from “replying to all”.

Use distribution listThe name of the distribution list will appear in bold text and have a ‘+’ sign next to the name.

A line will be added above the ‘To’ field listing approximately how many recipients will receive the email.

How do I amend a distribution list?

  1. Click ‘People’ in the Navigation Bar.
  2. Double click the title of the distribution list you wish to amend.
    1. Add addresses as normal.
    2. Remove addresses by clicking the one to be deleted and clicking ‘Remove’.
  3. Click ‘Save and Close’.

How do I amend the distribution list for one message?


There may be times when you wish to send a message to a distribution list and omit one or a few of the addresses on the list.

  1. Create your message using the distribution list title in the ‘To:’, ‘CC:’ or ‘BCC:’ fields as normal.
  2. Expand distribution list iconClick the ‘+’ at the side of the distribution list title to expand the list to show individual members.  A message will be displayed informing you that once expanded the list cannot be collapsed.
  3. Expand Distribution List WarningTick the ‘do not show this dialogue again’ box to prevent this warning being displayed in the future. (Optional)
  4. Click ‘OK’ to display all email addresses in the distribution list.
  5. Click once on the name you wish to delete.
  6. Press <Delete>.
  7. Follow steps 5 and 6 to remove any other addresses.
  8. Complete and send your email as normal.