Outlook 365: Mail - Working with Folders

Outlook 365: Mail - Working with Folders

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How do I create a new folder?

You can organise your mail into folders to make it easier to locate them in the future.

  1. Click the ‘Mail’ button in the Navigation Bar.
  2. Right click on the folder in which you wish to create the subfolder.
  3. Right click, new folderClick ‘New Folder’.
  4. Type a title for your folder.
  5. Press <Return> or click outside the name box.

How do I rename a folder?

  1. Click the ‘Mail’ button in the Navigation Bar.
  2. Right click, rename folderRight click the folder to be renamed.
  3. Click ‘Rename Folder’.
  4. Amend the folder name as necessary.
  5. Press <Enter> or <Return>.

Default folders such as Inbox, Drafts, Outbox etc cannot be renamed.

How do I delete a folder?

  1. Right click, delete folderClick the ‘Mail’ button in the Navigation Bar.
  2. Right click the folder to be deleted.
  3. Click ‘Delete Folder’.
    A dialogue box will be displayed asking you to confirm the deletion.




  4. Delete folder confirmation dialogue boxClick ‘Yes’.
    The folder and its contents will be moved to the ‘Deleted Items’ folder.

    Default folders such as Inbox, Drafts, Outbox etc cannot be deleted.