A mobile phone is provided for all staff Team Managers/Leaders and above. This is a WORK mobile phone and should be used for business purposes only.

Primarily the use of messaging, making calls, checking work email and taking part in video conferencing using Microsoft Teams. Remember messages are not guaranteed to be delivered/read. If your matter is urgent/time critical think about using a different form of communication.

Can I alter the settings?

NO settings should be altered. The ring tone can be changed, to one of the many installed.

Can I use the camera?

The camera should be used for business purposes only. Remember GDPR applies to images as well as text. Delete the images when they are no longer required.

Can I download apps from the iTunes Store?

An Apple Store account has been created.  This uses your usual key email/password combination.  Only corporate approved apps can be downloaded to ensure all apps in use comply with GDPR.

Can I remove the passcode lock?

Each time you use your phone you will need to enter your passcode. This should not be removed or changed. Do not store a note of your passcode with the phone.  If you lose your phone and it has no passcode or a note of it is stored with the phone, information on it can be accessed by anyone.  The ICO would have to be notified of this possible data breach.  Fingerprint recognition can be used as an alternative to the PIN code.

Can I change the notifications on the lock screen?

On your lock screen you will be shown email and text notifications but the full message will not be displayed. Should you lose your phone and the full notification be displayed, sensitive/personal information may be displayed. Depending on the information displayed, this could be considered a data breach and have to be reported to the ICO.  Unlock your phone to view the message.

Do I need to use the case supplied?

You must keep your mobile phone in a case. When you receive your phone a case will have been provided. You can change this if you wish, but you should not remove the case. You may be charged for damage to the equipment if a case is not used.