There are two ways of getting your contacts over from your Android phone depending on how/where they are stored on your old phone.

1. Open Outlook on your PC and click the contacts button in the bottom left of the screen. 
   1. If your phone contacts are listed follow instructions A. 
   2. If they are not showing there, follow instructions B.

INSTRUCTIONS A

On your iPhone

• Open Settings
• Click Mail
• Click Accounts
• Click Add Accounts
• Choose Microsoft Exchange
• Type your email and click Next
• Click Sign In
• Switch the syncing options off for Mail, Calendars, Reminders and Notes.  Leave Contacts syncing.

INSTRUCTIONS B:

On your OLD phone. 

1. Open the Contacts app (you wont get the correct option using the contacts in the Phone app).
2. Click the 3 dots in the corner.
3. Choose select all.
4. Choose Export - Use the default name usually contacts.vcf
5. Attach that file to an email and send it to yourself.

On your iPHONE.

1. Open the vcf attachment in your email.
2. Click Share
3. Click More
4. Click Contacts
   
   They may take some time to import into the contacts app.  Sometimes, up to 10 mins.

Give the helpdesk a phone if you get stuck.