Before you begin to use Key/Lifestyles computers you should read the ICT Policy.

Who receives an account?

All workers for Key and Lifestyles, including those on the relief register, receive their own personal account. These have many uses including providing access to email, Microsoft Teams and eLearning.

How do I receive my account details?

If you believe your details, such as job title are incorrect, contact ICT staff to have these checked and amended.

ICT cannot make changes to or create accounts until HR have confirmed the details.

Managers will be notified when new accounts have been created for their service. The staff member should contact the Helpdesk (0141 342 1570) for their password. We are unable to provide passwords to anyone other than the account holder and are unable to provide these via email.

Passwords should not be disclosed to others.

Support Workers are, at present, unable to change their password. All other users are able to change their own password.