What are the buttons on the side of the phone?

A - Volume Up/Volume Down
B - Power/Lock button

How do I switch on my mobile phone?

1. Press and hold the ‘Power/Lock’ button on the side of your phone.

Remember, these days, your phone is like a mini computer, so it allow it time to ‘boot up’.

How do I lock my phone?

1. Press the ‘Power/Lock’ button on the side of your phone.

How do I unlock my phone?

1. Press the ‘Power/Lock’ button to wake the phone up.
2. Swipe from the bottom of the screen up.
3. Enter your PIN code.
4. Click the ‘Tick’.

How do I switch off my mobile phone?

1. Press and hold the ‘Power/Lock’ button on the side of your phone.
2. Click the ‘Power off’ icon.

How do I adjust the brightness?

1. Swipe from the top of your screen down to display the notification bar.
2. Press inside the status bar and swipe down again to display the brightness control.
3. Drag the icon left and right to adjust the brightness.

How do I adjust the ringer volume?

1. Click to open the ‘Settings’ app.
2. Click ‘Sound’.
3. Drag the ‘Ring and notification volume’ left (decrease) or right (increase) to adjust the volume setting for the ringer.

What is the home screen?

This is the main screen which is displayed when you switch on and unlock your mobile phone.

How do I find an app?

1. Swipe from the right to the left of your screen to show a second screen of icons. This is likely to contain all the apps downloaded to your phone during the setup process by ICT.

OR

Swipe from the bottom of your screen up to show all apps installed on your phone.

Remember: No apps should be downloaded to your phone. Any data charges resulting from unauthorised apps may be charged back to the user. All apps installed have to fully comply with GDPR.

How do I add an icon to the ‘Home’ screen?

1. Locate the app you want to position on the home screen.
2. Click and hold down on it.
3. Drag it left/right/up until the home screen is displayed.
4. Release your finger.

How do I remove an icon from the 'Home' screen?

1. Click and press on the icon.
2. Drag over ‘Remove’ at the top of the screen.

How do I close open Apps?

1. Click on and swipe up the ‘Home’ icon to display your open apps.

• Swipe left and right on the boxes that appear to go through your open apps.
• Swipe up on a box to close that app.

How do I stop my screen rotating?

1. Swipe from the top of the screen down.
2. Look for the ‘Auto-rotate’ option.
3. Click this option to switch it off and prevent your screen rotating. The icon will be ‘greyed out’.

If the option is coloured (not grey) the option is on. Your screen will rotate when you hold it in landscape mode.