If you are in the Square or Kerr Street, for security reasons, access to the VDI is only permitted on the KEYCORP and LIFE-MAIN WiFi networks. If you are on any other network, KEYGUESTS, KEY-MOBILE etc you will not be able to log into the VDI.

Solution:

• Disconnect from the WiFi.  You might want to "Forget" the network so you don't connect to it in the future.
• Plug in a network cable or connect to the KEYCORP or LIFEMAIN networks.