The first and easiest thing to try if you run into difficulty when working in the VDI is to log off your session and log back in. Remember, as long as you log off correctly, you will get a brand new, issue free, PC each time you log in.  Never use the cross to close the window.

1. Click the ‘Windows’ icon in the bottom left corner.
2. Click the ‘User Account’ icon.
3. Click ‘Sign out’. Depending on the Windows colour theme used, the Sign out option maybe difficult to see.
4. Wait a couple of minutes for the session to close and be removed from the server.
5. Log back in.