If you are playing a video or audio clip while sharing your screen ensure the clip is playing in the window that has been shared.

Example:

You share your PowerPoint presentation window and click a link within this which opens a YouTube clip in Microsoft Edge.

This YouTube video is not in the window being shared (the PowerPoint window) so others will not see it.

Solution 1: Share your desktop

1. When choosing what to share - choose ‘Screen’ rather than selecting a ‘Window’.

Be cautious though, remember, while sharing, users will see EVERYTHING you can see on your screen.

Depending on who is involved in the meeting, it may be best to close all other applications when ‘presenting’ in this manner.

Solution 2:

1. Cancel the current screen share.
2. Start screen share again, this time selecting the window with the video playing in it.
3. When the video is finished you will need to cancel the screen share again and share the presentation window again.