When a message is deleted it is moved to the ‘Delete Items’ folder. It will remain here until Outlook is closed. Move it to another folder before closing Outlook.

If it not in the ‘Deleted Items’ folder or Outlook has been closed since it was deleted, it may still be possible to retrieve it.

1. Click the ‘Deleted Items’ folder
2. Click the ‘Recover Deleted Items From Server’ button.
3. Select the items required or click ‘Select All’. Selected items are shown in blue. Hold down the <Ctrl> key while clicking to select non-consecutive items.
4. Click the ‘Restore Selected Items’ button.
5. Click ‘OK’.

The item will be restored back to the ‘Deleted Items’ folder. Move it from here before you close Outlook!