If you know your password and want to change it:

1. Login to a work provided PC.
2. Press CTRL+ALT+DEL
3. Click ‘Change Password’.
4. Fill in the boxes with your old password, new password, confirm your new password.

If you have forgotten your password:

On any device (you can use your mobile phone).

1. Go to login.microsoftonline.com in any web browser.
2. Type your email address and click ‘Next’.
3. If asked, click ‘Work or School’ account.
4. Click ‘Forgot my password’.
5. You may be asked to confirm your email address and to type the characters shown on screen. Do this and click ‘Next’.
6. Authenticate in the same way you would when logging into the VDI.
7. Enter and confirm your new password, clicking ‘Finish’ when done.