Support can be cancelled for a number of reasons. Slots of support can be cancelled on Evolve. 

Annual Leave and Absence must not be cancelled. If leave or absence is logged incorrectly it must be deleted. 

To cancel support, follow these steps

1. Navigate to the relevant support activity on the rota and select ‘Cancel/Un-cancel Activity’
   
   

2. Change "Cancelled" from "No" to "Yes"
   
   
   
   

3. Select the appropriate combination depending on the individual situation 

   Approval for use of Option 4 is by Area / Operational Manager, the Operational Manager must always be copied in to request to use this option

   Employee to be paid Supported Person to be billed	YES YES
   Employee to be paid Supported Person to be billed	NO NO
   Employee to be paid Supported Person to be billed	NO YES
   Employee to be paid Supported Person to be billed	YES NO

   
   
   
4. Once the appropriate combination has been selected click on OK/Submit in the top left corner of the dialog box
   
   
   
5. If the support is cancelled in error the process can be undone
   
   
   1. Repeat step 1
      
      
   2. Change "Cancelled" from "Yes" to "No"
      
      
   3. Click on "OK/Submit"