Cancelled Support

Cancelled Support

Support can be cancelled for a number of reasons. Slots of support can be cancelled on Evolve. 

To do this follow these steps

  1. Navigate to the relevant support activity on the rota and select ‘Cancel/Uncancel Activity’

  2. Change "Cancelled" from "No" to "Yes"



  3. Select the appropriate combination depending on the individual situation 

    Approval for use of Option 4 is by Area / Operational Manager, the Operational Manager must always be copied in to request to use this option

    Employee to be paid
    Supported Person to be billed                   
    YES
    YES
    Employee to be paid
    Supported Person to be billed                   
    NO
    NO
    Employee to be paid
    Supported Person to be billed                   
    NO
    YES
    Employee to be paid
    Supported Person to be billed                   
    YES
    NO


  4. Once the appropriate combination has been selected click on OK/Submit in the top left corner of the dialog box


  5. If the support is cancelled in error the process can be undone

    1. Repeat step 1

    2. Change "Cancelled" from "Yes" to "No"

    3. Click on "OK/Submit"