ICT Helpdesk: 0141 342 1570
  • Home
  • Policy
    • Policy
    • Introduction and purpose
    • Breaches of Policy
    • Security
    • Devices and services
    • Procurement
    • Data protection
    • Data handling and retention
    • Bring your own device (BYOD)
  • How Do I
    • How Do I
    • Accounts & Multi-Factor Authentication
      • Accounts & Multi-Factor Authentication
      • How do I change my password?
      • How do I setup Multi-Factor Authentication?
      • How do I use Multi-Factor Authentication?
    • Android Phones
      • Android Phones
      • How do I connect to WiFi?
      • How do I find out what is draining my battery?
      • How do I enable/disable notifications?
      • How do I switch off do not disturb?
      • How do I disable ‘Flip to Silence’?
      • How do I update apps?
      • How do I update the Android operating system?
      • How do I solve issues with messages not sending?
      • How do I stop an app from crashing?
    • Chromebooks
    • Files
      • Files
      • How do I locate my files?
      • How do I keep my files private?
      • How do I sort my files and folders?
      • How do I search my files and folders?
      • How do I create a desktop shortcut?
      • How do I use Quick Access?
      • How do I log into One Drive?
      • How do I send a large file using One Drive?
      • How do I find a missing file or folder?
      • How do I restore a deleted file or folder?
      • How do I recover a file I haven’t saved?
    • iPhones (iOS 18)
      • iPhones (iOS 18)
      • How do I setup my iPhone?
      • How do I stop my screen rotating?
      • How do I connect to WiFi?
      • How do I use my phone as an internet hotspot?
      • How do I find out what is draining my battery?
      • How do I block a caller?
      • How do I enable/disable notifications
      • How do I switch on WiFi calling?
      • How do I sync my contacts?
      • How do I sync my calendar?
      • How do I ensure my phone rings when I get a call?
      • How do I fix data and WiFi problems?
      • How do I reset my phone to factory settings?
    • iPhone Outlook App
      • iPhone Outlook App
      • How do I disable focused inbox & conversations?
      • How do I create an email signature?
      • How do I set Automatic Reply?
      • How do I add a shared mailbox?
      • How do I view a shared mailbox?
      • How do I fix Outlook app problems
    • Landlines
      • Landlines
      • How do I report a landline fault?
    • MS Edge
      • MS Edge
      • How do I use a web address?
      • How do I add a web site as a favourite?
      • How do I sync my favourites?
    • MS Excel
      • MS Excel
      • How do I restore an earlier version of my file?
    • MS Outlook
      • MS Outlook
      • How do I set favourite folders?
      • How do I recover deleted emails?
      • How do I sort my messages?
      • How do I restore missing email fields?
      • How do I show the BCC field?
      • How do I recall a message?
      • How do I use Autocomplete?
      • How do I use the Global Address List?
      • How do I create an email signature?
      • How do I use my email signature?
      • How do I save an email?
      • How do I set my Automatic Reply?
      • How do I deal with phishing/SPAM emails?
      • How do I release an email blocked by Sophos?
      • How do I view another users mailbox?
      • How do I find out why an email is “undelivered”?
      • How do I set my default profile?
      • How do I create a private appointment?
      • How do I book a room for a meeting?
      • How do I create an “All Day Event”?
      • How do I organise a Teams meeting in Outlook?
      • How do I view someone’s calendar?
      • How do I share my calendar?
      • How do I create a distribution group?
    • MS Teams
      • MS Teams
      • How do I check my equipment is working?
      • How do I fix audio issues in Teams?
      • How do I change my background?
      • How do I stop audio ‘feedback’?
      • How do I share a video clip via Teams?
      • How do I make calls from my Teams app?
    • MS Windows 11
      • MS Windows 11
      • How do I save programs to the start menu?
      • How do I resize my window?
      • How do I stop my laptop sleeping when I close the lid?
    • MS Word
      • MS Word
      • How do I save my file in a different format?
      • How do I restore an earlier version of a document?
      • How do I change my document view?
    • VDI - Using
      • VDI - Using
      • How do I get an account for the VDI?
      • How do I log into the VDI?
      • How do log out of the VDI?
      • How do I hide the VDI toolbar?
    • VDI - Problem Solving
      • VDI - Problem Solving
      • How do I force close software in the VDI?
      • How do I find my printer in the VDI?
      • How do I play audio in the VDI?
      • How do I add the VDI server?
      • How do I unlock my account?
      • How do I fix a security warning?
      • How do I stop my VDI screen pixelating?
      • How do I show my cursor?
    • Printing & Scanning
      • Printing & Scanning
      • How do I set my default printer?
      • How do I adjust my default print settings?
      • How do I print from hold?
      • How do I add an email address to the copiers?
      • How do I remove an email address from the printer?
      • How do I scan to an email?
      • How do I print as a PDF?
  • Your digital account
    • Your digital account
    • App Downloads
    • First Time Setup - Outlook for Android
    • First Time Setup - Outlook for iOS
    • First Time Setup - Outlook Web App
  • Evolve
    • Evolve
    • Rotas
      • Rotas
      • Finding a Team
      • The Rota Screen
      • Build a Plan
      • Build Allocated Plan
      • Build a Shift
      • How to Allocate Support
      • Recording Training
      • Amending Plans
      • Change Plan Status
      • Editing Support on the rota
      • Disturbed Sleepovers
      • Cancelled Support
      • Generate a Rota
      • Emailing Rotas
      • Confirm a Rota
    • Online Forms
      • Online Forms
      • New Support Arrangement
      • Change to Support Arrangement Form
      • Short Breaks
      • Support Suspension Form
      • End of Service Form
      • Request to Add Agency Worker
      • Salary and Rota Adjustment
        • Salary and Rota Adjustment
        • Completing a Salary / Rota Adjustment form
    • Reports
      • Reports
      • Availability Report
      • Annual Leave Report
      • Under Contracted Report
      • Support Delivery Report
      • Unallocated Slots
      • Training Report
    • HR Activities
      • HR Activities
      • Recording/Amending Annual Leave
        • Recording/Amending Annual Leave
        • Calculating and Managing Annual Leave
      • Recording/Amending Absence
      • Recording HR Activities
    • FAQ
      • FAQ
      • Find the teams you manage
      • Check Annual Leave Record
      • Check Absence Record
      • Move Staff From New Starts
      • Change Line Manager for Staff
      • Fixing Blank Slots
      • Forgot your Password
      • Print Reports
      • Best Practice for using Evolve
      • Change Named Manager for Supported People
    • Process Maps
      • Process Maps
      • CLS Process Map
      • KEY Process Map
  • Search
    Home Evolve FAQ

FAQ

Find the teams you manage Check Annual Leave Record Check Absence Record Move Staff From New Starts Change Line Manager for Staff Fixing Blank Slots Forgot your Password Print Reports Best Practice for using Evolve Change Named Manager for Supported People

FAQ

Check Annual Leave Record

Check Absence Record

Move Staff From New Starts

Change Line Manager for Staff

Change Named Manager for Supported People

Find the teams you manage

Fixing Blank Slots

Print Reports

Forgot your Password

Best Practice